Accessibility Statement
Last updated: September 29, 2026
In short: we want everyone to be able to use this site and our machines. If something doesn't work for you, tell us and we'll fix it or help another way.
1. Our goal
We aim for this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We test with keyboard navigation, screen reader labels and automated accessibility checks, and we keep working on it as the site changes.
2. What we've done
- A "Skip to main content" link and clear headings on every page
- Every part of the site works with a keyboard, with a visible focus outline
- Text descriptions for meaningful images
- Text and background colors chosen to meet contrast requirements
- Labeled form fields, required fields marked in text, and error messages that are announced to screen readers
- A "Pause animations" button, and animations turn off automatically if your device is set to reduce motion
3. Known limitations
- Address suggestions come from an outside service (Photon). If they don't work well with your assistive technology, you can type the full address yourself.
- Machine images are illustrations. Their descriptions summarize what's shown rather than every detail.
4. At our machines
If you have trouble using a STASH machine, such as reaching it, reading the screen or paying, contact us with the location and we'll help and look at what we can change.
5. Feedback and help
If anything on this site is hard to use, email stashretailgroup@gmail.com or call 786-486-2722. Tell us the page and what happened. We aim to reply within 2 business days, and we can provide information from the site in another format on request.
